Cosy vs Never Drop

Automated Onboarding

Create and automate up to 10 distinct welcome DM sequences for new members, sent from you, a team member, or the Cosy bot. Fully customize messages with member names, links, and emojis, and set time delays from immediate to months in the future. This ensures every new member is welcomed personally, even outside business hours, saving hours of manual outreach and follow-up while providing a consistent, warm first impression.

Connect Your Members

Grow engagement by automatically introducing opted-in community members to each other via direct messages. You customize the intro message, cadence (every 1-4 weeks), and timing. Introductions happen in a 3-person DM including both members and the Cosy bot, fostering serendipitous connections. The system randomly pairs members while avoiding recent matches, automating relationship-building to create a more engaged and interconnected network.

Member Directory

Build a simple, searchable directory of all community members without leaving Slack. Create custom profile fields (text, single-select, or multi-choice) and notify members to fill them via a one-click prompt. Members can search by keyword and filter for completed profiles using the Cosy app or a slash command. This tool helps members discover each other easily, fostering a more cohesive and supportive community environment.

Content Highlights

Instantly surface the most valuable conversations in your community with quick slash commands. Identify the top 10 most engaged posts in a specific channel or across all public channels. Alternatively, find messages that have received no replies to ensure no question goes unanswered. This feature helps community managers and members quickly find high-signal content and identify opportunities for engagement.

Instant Business Card Scanning

Never Drop allows users to scan any business card in seconds using their smartphone. Our AI-powered OCR technology extracts crucial contact details such as name, company, title, phone number, and email instantly, eliminating the need for manual entry.

Automatic Email Enrichment

Often, business cards contain generic or missing email addresses. Never Drop automatically enriches contact profiles by finding verified work emails based on the name and company, ensuring that users have accurate information without manual searching.

AI-Powered Follow-Up Drafting

Never Drop generates personalized follow-up emails based on users' voice notes and conversation context. This feature allows users to review and tweak the email before sending it, all in under two minutes, making follow-ups efficient and tailored to each lead.

Team Collaboration Dashboard

Never Drop offers a collaborative workspace where sales teams can organize scanned contacts by event, reassign leads among team members, and monitor team activities. This ensures that everyone stays aligned and that no lead falls through the cracks during busy events.

Professional Network Communities

Community leaders running industry groups or professional networks on Slack can use Cosy to automate member onboarding, ensuring every new professional feels welcomed. The automated member introductions foster valuable peer-to-peer networking, while the searchable directory helps members find relevant contacts, mentors, or collaborators, significantly increasing the network's value and activity.

Customer Success & Support Communities

Companies hosting customer communities on Slack can leverage Cosy to automate welcome sequences that guide new users to resources. The content highlights feature surfaces common questions and popular solutions, helping reduce repetitive support queries. The safe environment monitoring helps maintain a professional, helpful space, enhancing customer satisfaction and product adoption.

Internal Company Teams

Internal team leaders can use Cosy to boost camaraderie and cross-departmental collaboration within their company's Slack. Automated introductions break down silos by connecting employees from different teams. The member directory helps staff find colleagues with specific expertise, and highlighting top content ensures important company announcements and wins get the visibility they deserve.

Online Course & Cohort-Based Communities

Educators and course creators managing student cohorts on Slack can automate student onboarding with tailored sequences. The connection feature helps students find accountability partners or study groups, enhancing the learning experience. Content highlights allow facilitators to easily spot trending discussion topics and unanswered student questions, enabling more targeted support.

Trade Shows

At trade shows, sales representatives can quickly scan business cards of potential clients, add contextual notes about conversations, and initiate personalized follow-ups, all while engaging with other prospects.

Conferences

During conferences, where networking is key, Never Drop helps attendees capture leads efficiently. Users can collect contacts, enrich profiles with verified emails, and keep track of interactions for effective follow-ups.

Networking Events

In fast-paced networking events, sales teams can utilize Never Drop to ensure they capture every lead. The app enables quick data entry and immediate follow-up drafting, maximizing conversion potential.

Business Dinners

Never Drop is also beneficial for more intimate settings like business dinners. Users can scan cards, take notes about discussions, and prepare personalized follow-ups, ensuring that every connection is nurtured.

Cosy is a powerful, Slack-native application designed to transform your Slack workspace into a vibrant, self-sustaining community. It automates the manual, time-consuming tasks of community management, freeing leaders to focus on strategy and meaningful engagement. Built specifically for Slack, Cosy integrates seamlessly to handle critical functions like automated member onboarding, fostering connections between members, creating a searchable member directory, highlighting valuable content, and maintaining a safe environment. It is the ideal tool for community managers, founders, and team leaders who run professional networks, customer communities, or internal teams on Slack. The core value proposition is clear: save significant manual effort every week while systematically growing a more connected, active, and valuable community directly within the platform your members already use and love.

Never Drop is a cutting-edge lead-capture app crafted specifically for sales teams engaged in fast-paced environments like trade shows, conferences, and networking events. This innovative solution streamlines the process of collecting and managing leads by enabling users to scan business cards using their smartphones. After scanning, users can enhance the captured data with voice notes or text to capture essential details about each lead. The app leverages advanced AI technology to generate personalized follow-up emails within two minutes, ensuring no leads are overlooked. With seamless integration into popular CRMs like HubSpot, Never Drop keeps your sales pipeline organized and efficient. Say farewell to lost leads and embrace a new era of prompt and streamlined follow-ups that convert leads into closed deals.

How does Cosy handle member introductions?

Cosy introduces opted-in community members to each other on a customizable cadence (every 1, 2, 3, or 4 weeks). The introduction is sent as a 3-person DM including both members and the Cosy bot. You can customize the intro message template, the weekday, and the time (in UTC). The system randomly pairs members while avoiding recent matches to encourage diverse connections.

Can I customize the onboarding messages?

Yes, onboarding messages are fully customizable. You can create up to 10 distinct welcome DM sequences. Messages can include the member's name, links, emojis, and you can set specific time delays for each message—from immediately to minutes, hours, or even months after a member joins. Messages can be sent from you, a team member, or the Cosy bot.

How do members access the Member Directory?

Members can access the directory in two ways: by opening the Cosy app directly within Slack, or by using the /member-directory slash command in any public channel, which provides a quick link. The directory is searchable by keywords and can be filtered to show only profiles that have been filled in, making it easy to find relevant community members.

Is there a free plan available?

Yes, Cosy offers a free plan for communities with up to 250 members. For communities needing to support unlimited members, a 30-day free trial is available. This allows teams to fully test all premium features and automate their community management workflows before committing to a paid subscription.

What is Never Drop?

Never Drop is a lead-capture app designed for sales teams at events. Users can scan business cards, add voice or text context, and receive a personalized follow-up email generated in under two minutes, enriching contacts with verified emails.

How does business card scanning work?

Users take a photo of any business card within the Never Drop app. The app utilizes AI-powered OCR technology to quickly extract essential information such as the contact's name, company, title, phone number, and email.

What types of events is Never Drop suitable for?

Never Drop is ideal for trade shows, conferences, networking events, meetups, and business dinners. The app allows users to organize scans by event, making it easier to manage and track leads.

Is my data secure with Never Drop?

Yes, Never Drop prioritizes data security. The app is developed by SCOPEO, a French company. User data is hosted in the EU, complies with GDPR, and is encrypted both in transit and at rest, ensuring privacy and security.

Cosy is a Slack-native productivity tool that automates community management tasks like onboarding and member introductions. It saves community leaders significant time by handling repetitive administrative work directly within Slack. Users often explore alternatives for various reasons. These can include budget constraints, a need for features beyond Slack automation, or a requirement to manage communities on platforms other than Slack. The specific needs of a community's size, stage, and goals are key drivers in this search. When evaluating alternatives, consider the core platform (Slack, Discord, etc.), the depth of automation for key workflows, pricing transparency, and the tool's ability to scale with your community's growth. The right solution should align with your primary goal, whether it's saving time, boosting engagement, or expanding to new platforms.

Never Drop is a cutting-edge lead-capture application tailored for sales teams in dynamic environments like trade shows, conferences, and networking events. By facilitating the scanning of business cards, it streamlines the process of managing leads and ensures that no opportunities are missed. Users often seek alternatives to Never Drop for various reasons, including pricing, specific feature sets, or compatibility with their existing platforms and tools. When considering an alternative to Never Drop, it's essential to look for features that enhance lead management, ease of use, and integration capabilities with existing customer relationship management systems. Furthermore, evaluate the pricing structure to ensure it aligns with your budget and offers value for the features you require.