Sobel

About Sobel

Sobel is an innovative customer support platform designed for early-stage startups, enabling seamless communication within the product via embedded Messenger. Users can easily access the knowledge base for quick answers, resulting in enhanced user experience and efficient support, making Sobel an essential tool for growing businesses.

Sobel offers simple and affordable pricing tailored for small teams. The platform includes a free tier, with access to core features like the Messenger widget and shared inbox. Additional seats cost $10 each. Join the waitlist for a discount code upon launch, enhancing the platform's value.

Sobel features a clean, user-friendly layout optimized for streamlined navigation and interaction. Its design ensures easy access to key functionalities such as the shared inbox and knowledge base. Users can fully engage with the platform without hassle, promoting a positive experience in customer support.

How Sobel works

To get started with Sobel, users sign up for the waitlist for early access. Upon receiving an invitation, they can create an account and set up their product's embedded Messenger. Users can then manage conversations through the blazing-fast inbox and publish articles in the knowledge base, ensuring customers find answers swiftly.

Key Features for Sobel

Embedded Messenger

With Sobel's embedded Messenger, users can communicate seamlessly without leaving the product. This unique feature significantly enhances the customer experience, allowing quick resolutions to queries and fostering satisfied users, crucial for early-stage startups aiming for growth and effective support.

Multilingual Knowledge Base

Sobel's multilingual knowledge base automatically translates articles, enabling customers to access information in their preferred language. This feature enhances user satisfaction and broadens the platform's appeal, making it a valuable tool for SaaS businesses looking to cater to diverse customer bases.

Blazing-Fast Inbox

The blazing-fast inbox feature of Sobel empowers support teams to prioritize and assign conversations efficiently. By streamlining chatbot interactions and user queries, it enhances team productivity and ensures timely responses, vital for early startups striving for superior customer support.