Postal

About Postal

Postal is a modern, AI-powered virtual mailbox and business address service designed to simplify mail management for companies of all sizes. It provides businesses with a professional, permanent street address that can be used for all official communications with government agencies like the IRS, state entities, vendors, and financial institutions. This eliminates the need for unreliable home addresses or expensive shared office spaces. Postal's core value proposition is transforming physical mail into a secure, digital workflow. Their platform uses advanced AI to scan, summarize, and prioritize incoming mail, flagging urgent items and extracting key details like deadlines. This allows business owners, remote teams, startups, and international companies to manage their postal mail from anywhere in the world with the same ease as email. Beyond digitization, Postal emphasizes security and compliance, operating facilities built to SOC 2 and HIPAA standards, and offers optional expert compliance services to handle tasks like filings, making it a comprehensive solution for secure and efficient business operations.

Features of Postal

AI-Powered Virtual Mailbox

This core feature digitizes your entire postal workflow. Postal receives your mail at a secure physical address, scans the exterior and contents, and uploads it to your online dashboard. AI then generates instant summaries, highlights important documents, extracts action items and deadlines, and categorizes everything. You can view, download, forward, or request shredding for any item with a single click, managing all mail like a digital inbox.

AI Mailroom Assistant

This intelligent layer simplifies decision-making. The AI doesn't just scan; it analyzes your mail content to identify urgent correspondence, recommend next steps, and automatically pull out critical data. You can even "chat" with your mail documents to ask questions and extract specific information, with citations back to the original scan, speeding up review and response times significantly.

Compliance & Registered Agent Services

Postal offers specialized support for legal and regulatory mail. You can use their address as your official Registered Agent service. Furthermore, you can tag their in-house compliance team on any mail item, and they will handle the required filings or actions for you. This is invaluable for managing corporate licensing, insurance compliance, and staying current with changing regulations.

Secure Electronic Check Deposit

This feature streamlines financial operations. When paper checks arrive at your Postal address, the system notifies you. You can then request a deposit directly from your dashboard. Postal partners with your bank to process the deposit electronically via secure lockbox or remote deposit capture (RDC), accelerating cash flow without the need for physical bank visits.

Use Cases of Postal

Startups & Remote Companies

Businesses without a physical office or with distributed teams can establish a professional, credible address for registration and banking. Postal allows them to operate from anywhere while ensuring no important government or legal mail is missed, with AI summaries keeping everyone informed instantly.

International Businesses Expanding to the U.S.

Companies based outside the United States can quickly and securely establish a U.S. business presence. Postal provides a legitimate street address required for formation, banking, and tax purposes, with full digital mail management that bridges the geographic gap.

Accounting and Law Firms

These professionals can strengthen client relationships by offering proactive compliance management. Using Postal's address and compliance services, firms can ensure all official client mail is received, securely processed, and acted upon promptly, adding a layer of valuable service.

Property Management and LLCs

Property managers and individuals with multiple LLCs can consolidate all business mail to one secure Postal address. This simplifies management, ensures privacy, and seamlessly integrates check deposit from tenants or vendors into their financial workflow.

Frequently Asked Questions

What is a virtual mailbox?

A virtual mailbox is a service that provides you with a real physical street address. When mail arrives at that address, the service provider (like Postal) securely scans the exterior and contents, then uploads digital copies to your private online account. You can then manage your mail remotely—reading, organizing, forwarding, or shredding—as if it were email, from anywhere in the world.

How does Postal handle check deposits?

When a paper check is received in your mail, Postal scans it and notifies you via your online dashboard. You can then authorize a deposit request through the platform. Postal works directly with your banking partner to process the deposit electronically using secure methods like lockbox processing or remote deposit capture (RDC), eliminating the need to handle the physical check.

What does Postal’s AI actually do?

Postal's AI automates and enhances mail processing. It reads scanned mail to generate concise summaries, identifies the sender and purpose, flags urgent items (like legal notices or tax documents), and automatically extracts key details such as due dates, amounts due, or account numbers. This allows you to instantly understand what each piece of mail requires without manually reading every page.

Is Postal secure and compliant?

Yes. Postal is built with security as a priority. Their mail processing facilities are designed to meet SOC 2 and HIPAA compliance standards, ensuring the highest levels of data protection. This safeguards sensitive personal (PII) and health (PHI) information. Their processes help businesses stay compliant with relevant privacy laws and regulations governing mail handling.