LiveChat
About LiveChat
LiveChat enhances customer support with its Chat Summary app, leveraging advanced AI to automate the summarization of chat transcripts. Users can effortlessly navigate to view key points and historical summaries, saving time and improving the review process. It's a game-changer for efficient communication.
LiveChat offers flexible pricing for the Chat Summary app with plans starting at $8 per month, providing users with up to 1,000,000 tokens per month. Users can choose higher tiers for greater token limits, maximizing their summarization capabilities while benefiting from introductory free tokens for testing.
The user interface of LiveChat's Chat Summary app is designed for seamless navigation, offering intuitive access to chat summaries and reports. With its clean layout and dedicated sections, users enjoy an efficient browsing experience, enabling quick access to historical summaries and usage insights.
How LiveChat works
Users start by signing up for LiveChat and integrating the Chat Summary app. After onboarding, users can automatically generate summaries whenever a chat is archived or manually through the interface. The app’s easy-to-navigate reports section allows users to track historical summaries and token usage effectively, ensuring a smooth user experience.
Key Features for LiveChat
Automatic Summary Generation
LiveChat's Chat Summary app features automatic summary generation, enhancing efficiency by providing concise chat overviews. Users benefit from OpenAI's advanced natural language processing, making it easy to grasp essential points without sifting through entire transcripts, saving valuable time and effort.
Reports Section
The dedicated reports section in the Chat Summary app enables users to view all historical summaries, including chat IDs and usage tokens. This feature enhances tracking and analysis, allowing users to maintain full transparency over their chat interactions while maximizing the app’s benefits.
Flexible Token System
LiveChat's Chat Summary app operates on a flexible token system, allowing users to top up as needed. Starting with 10k free tokens, users can customize their token packages, ensuring they always have sufficient tokens for summary generation without worrying about expiration.
