Jochem

About Jochem

Jochem is an AI-powered platform aimed at improving productivity within organizations by providing instant answers to customer and employee inquiries. The unique feature of smart expert matching ensures that unresolved questions are quickly routed to the right person, enhancing the user experience and maintaining an efficient knowledge system.

Jochem offers flexible pricing plans, including tiered subscriptions that accommodate organizations of all sizes. Each tier unlocks advanced features, with benefits like access to deep learning capabilities and priority support. Upgrading ensures users maximize the efficiency and effectiveness of their knowledge management and support systems.

Jochem's user interface is designed for seamless navigation, featuring intuitive layouts and easy access to key functions. Elements like quick search capabilities and tailored dashboards create an enjoyable user experience, making it easy for individuals to find the information they need promptly.

How Jochem works

Users begin by onboarding with Jochem, integrating it into their existing toolset. They can then easily ask questions related to customer or employee queries, receiving immediate, accurate responses. If Jochem cannot provide an answer, it smartly connects users with internal experts, enhancing the knowledge base continuously while ensuring user satisfaction through efficient support.

Key Features for Jochem

Smart Expert Matching

Jochem's Smart Expert Matching feature connects users with the right internal expert when questions go unanswered. This unique functionality ensures that users receive timely assistance, thereby improving response times while continuously expanding the organization's knowledge base seamlessly.

Automated Continuous Learning

Jochem employs Automated Continuous Learning, capturing new insights from resolved queries and automatically updating the knowledge base. This innovative feature reduces repetitive questions to experts, empowering teams with up-to-date information and improving overall internal efficiency and knowledge retention.

Integrated Multiple Channels

Jochem supports Integrated Multiple Channels, allowing users to ask questions through chat, email, and voice. This versatility enhances user engagement and ensures that answers are readily available across platforms, streamlining communication and improving overall support processes.