Flidget
Know who's about to churn before they decide — and hear the real reason the moment they cancel. Drift scores + AI exit chat in one dashboard.
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About Flidget
Most tools tell you churn happened. Flidget tells you it's coming.
Every user in your product gets a live risk score — Healthy, Risky, or Drifting — with a plain English reason attached. Not "score dropped to 48." More like "last active 9 days ago, never completed onboarding." Your team wakes up knowing exactly who needs a nudge today, before they've made up their mind to leave.
And when someone does click cancel? A short chat opens right there on your cancel page. No redirects. No "please select a reason" dropdown. They type or speak for 10 seconds in their own words. That reason lands tagged in your dashboard, ready to act on.
Both signals live in one place. You can filter by churn reason, read full transcripts, fire a rescue email from your own domain, and queue win-back candidates without opening another tool.
It takes 10 minutes to set up. One npm install. Works with Stripe, Paddle, Lemon Squeezy, or any custom billing setup.
Built for SaaS founders and small teams who are tired of finding out about churn after the damage is already done.
Free plan available. Paid plans start at $29/month.
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