Desku
About Desku
Desku is a comprehensive AI-powered customer support platform designed for E-commerce and SaaS businesses. It enhances customer interactions by automating responses and providing real-time chat solutions. With its intuitive interface and AI capabilities, Desku transforms how businesses communicate, addressing customer issues quickly and efficiently.
Desku offers straightforward pricing with a Free Forever Plan, plus a monthly subscription starting at $19. Users benefit from powerful AI features for customer support, with opportunities to upgrade for more advanced solutions. Transparent pricing allows businesses to scale effortlessly while optimizing their support experience.
Desku features a user-friendly interface that promotes seamless navigation for customer service teams. The clean layout simplifies access to key functionalities, such as live chat and automated ticket management. Unique tools like the no-code chatbot builder enhance user engagement, delivering an exceptional experience for both customers and agents.
How Desku works
Users start their journey with Desku by signing up for a free account, where they can easily set up the platform. Onboarding includes tutorials guiding users through key features like live chat, ticket management, and the AI co-pilot. As users navigate the platform, they can integrate various channels such as WhatsApp and Slack, allowing for streamlined customer interactions and automated responses. This intuitive process ensures businesses can promptly address customer inquiries while maximizing the capabilities of Desku's AI functionalities.
Key Features for Desku
AI Co-Pilot for Teams
The AI Co-Pilot for Teams feature of Desku is designed to boost productivity by automating support tasks. This AI-driven assistant uses your knowledge base to efficiently respond to customer inquiries, allowing your team to focus on more complex issues. Experience remarkable efficiency with Desku.
No-Code Chatbot Builder
Desku's No-Code Chatbot Builder empowers users to create custom chatbots for 24/7 customer support without any coding knowledge. This feature enhances customer engagement by providing immediate responses to common inquiries, ultimately improving satisfaction and empowering users by simplifying support processes.
Knowledge Base Creation
Desku's Knowledge Base Creation enables businesses to build a self-service information hub, reducing repetitive inquiries. Easy-to-access articles equip customers with relevant answers, fostering independence and enhancing user satisfaction. This feature of Desku streamlines support operations, ensuring efficient and effective customer service.
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