About BizSage
BizSage is a company-trained AI chatbot designed for small businesses, growing teams, and marketing agencies. It transforms your internal knowledge—from your website, documents, and files—into a reliable, on-brand conversational assistant. Unlike generic AI models, BizSage learns specifically from your business data and answers questions in your brand's unique tone and voice. It is built for trust, designed to say "I don't know" when uncertain, preventing misinformation. Setup is remarkably fast, taking just minutes to connect data sources, define your brand's communication style, and deploy. You can then publish your AI agent anywhere: embed it directly on your website, share a dedicated chat link, or host it on a custom subdomain. BizSage automatically keeps its knowledge fresh with scheduled content refreshes, eliminating manual upkeep. With pricing per company and unlimited user seats, it scales from solo entrepreneurs to large organizations, offering powerful features like a private Company Brain, unbranded chat widgets, and specialized agents for different business functions.
Features of BizSage
Company Brain & Brand Voice Training
BizSage creates a private "Company Brain" by learning from your website, uploaded documents, and pasted text. You can teach it your specific brand tone and provide sample Q&As, ensuring every response aligns with your company's voice and messaging, delivering a consistent and professional customer experience.
White-Label & Unbranded Deployment
Agencies and teams can deploy BizSage completely under their own brand. The chat widget shows your agency or company name, with no "Powered by" branding. You have full control over widget colors, positioning, and styling to seamlessly match any client or internal site.
Multi-Agent & Specialized Knowledge Silos
Create multiple AI agents, each trained for a specific purpose like sales, support, or HR. This allows you to scope knowledge and expertise, ensuring the sales agent answers product questions accurately while the support agent handles troubleshooting, all from the same central knowledge base.
Scheduled Auto-Refresh & Easy Integration
Set your agents to automatically recrawl and refresh their knowledge from your website and files on a daily, weekly, or monthly schedule. This keeps answers current without manual work. Deployment is simple with a small code snippet for embedding or a hosted chat page for instant sharing.
Use Cases of BizSage
Deflect Repetitive Customer Support
Install BizSage on your support portal or contact page to instantly answer common customer questions about shipping, returns, features, and hours. This reduces ticket volume, speeds up response times, and allows your human team to focus on complex, high-value issues.
Power On-Site Sales & Lead Generation
Embed a trained sales agent on product pages or pricing plans. It can engage visitors, answer specific product questions, highlight key features, and capture lead information by guiding conversations, directly boosting conversion rates and qualifying prospects 24/7.
Internal Knowledge Base for Teams
Provide your staff with instant, consistent access to company policies, SOPs, product details, and onboarding materials. New hires and cross-functional teams can get accurate answers instantly, reducing time spent searching through documents and asking colleagues.
White-Label AI Service for Agencies
Marketing and web agencies can use BizSage to offer AI chat as a branded, value-added service to clients. Quickly train an agent on a client's website, customize the widget, and deploy it as part of your service package, creating a new revenue stream and proving ROI with real leads.
Frequently Asked Questions
How is BizSage different from ChatGPT or Claude?
BizSage is trained exclusively on your company's private data (website, documents) and is fine-tuned to use your brand's voice. General AI models like ChatGPT are trained on public internet data and don't inherently know your business specifics, making them more prone to generic or incorrect answers for your context.
What can BizSage learn from?
BizSage can learn from a wide range of sources. You can add knowledge by providing website URLs for it to crawl, uploading files (like PDFs, Word docs, text files), or directly pasting text. This creates a comprehensive knowledge base from all your business materials.
Do I need a developer to set it up?
No, you do not need a developer. Setup is designed for business users and takes just minutes. The process involves three simple steps: adding your website/files, teaching the AI your brand tone with sample Q&As, and publishing via a shareable link, embed code, or custom subdomain.
How do we keep the AI's knowledge current?
BizSage offers scheduled auto-refresh. You can set your agents to automatically recrawl your connected websites and documents daily, weekly, or monthly. This ensures the AI's knowledge stays up-to-date with the latest information on your site without any manual intervention required.
Pricing of BizSage
BizSage offers four straightforward plans priced per company per month, all including unlimited users. The Free plan ($0) includes 1 agent, 150 messages/month, and is ideal for testing. The Team plan ($29) includes 3 agents, 10,000 messages, unbranded widgets, and a custom domain. The Business plan ($149) includes 15 agents, 60,000 messages, weekly auto-recrawls, and chat support. The Scale plan ($399) includes 100 agents, 250,000 messages, daily auto-recrawls, and a dedicated account manager for large organizations.
